Hardware
Your team rings the sale on the register. The customer pays on the pad beside it, which reads and encrypts the card on the device. The pad also comes off the counter and keeps working on Wi-Fi or 4G. Kitchen screens, menu boards and the kiosk run in a browser on a screen you can already buy.
Hardware is quoted alongside your processing rate rather than listed here, because what a counter needs depends on how many stations it runs.
The screen your team rings on
The register is the screen your team works on. It runs the Batch point of sale, so the till behaves like the rest of Batch rather than like a separate machine that happens to sit on the counter.
It holds the session with the gateway and tells the pad what to collect. The card is read next to it, on the pad, which is why a cashier never handles a customer’s card.
Each person signs in as themselves, so a shift changes hands without a shared password taped to the till.
What Batch uses it for
Where the card is read
The pad is the device the customer touches. They tap, dip or swipe on it, and the card is read and encrypted on the device before anything reaches the register.
While a card is being taken, the payment software on the pad owns the screen: the PIN entry, the tip the customer confirms and the signature are drawn there. Batch is handed the outcome, the card brand, the last four digits, and the receipt choice the customer made.
It faces the customer, so nobody has to turn a screen around or carry a card away from the person paying.
What Batch uses it for
The pad, away from the counter
Mobile is that same pad, lifted off its dock. It keeps working on Wi-Fi or on 4G, so the payment happens where the customer is: at the table, at the curb, or at an event you are running for a weekend.
It is the same device and the same sale. A ticket opened at the counter is the ticket the pad closes, and the receipt, the tip and the ledger entry land where they do at the till.
There is no separate phone app to install, and nothing to key in again when you get back.
What Batch uses it for
How a sale moves
The register builds the sale and the pad takes the card. Each one does the half of checkout the other should not.
Your team rings the items, applies a discount and sends the amount to the pad.
The customer pays, confirms a tip and signs, in their own hands.
The outcome comes back, the ticket closes, and the receipt goes where the customer asked.
What leaves the device
The rest of the counter
Kitchen displays, menu boards, the self-order kiosk and the customer-facing display are web pages. They run in a browser on an ordinary screen or tablet, so a broken one is replaced at a hardware shop rather than ordered from us.
Tickets fire to a screen in the kitchen as they are sent.
The menu on the wall follows the menu in Batch, daypart by daypart.
A tablet in kiosk mode takes the order; the register takes the payment.
A second screen shows the running order to the person paying.
Getting set up